Discovering the iceberg of knowledge work: A weblog case

Lilia Efimova, Telematica Instituut, The Netherlands Submitted to[and accepted by] OKLC 2004, http://www.uibk.ac.at/congress/oklc2004 "The term knowledge work has been used for decades, but to date there is not much understanding what knowledge workers do and how this work can be improved. This paper contributes to the development of our theoretical understanding of knowledge work by exploring use of weblogs for professional purposes: as personal knowledge repositories, learning journals or networking instruments. We draw on the results of a weblog adoption study to explore knowledge worker activities and to propose a framework for analysing knowledge work. Keywords: knowledge work, personal networking, personal knowledge management, weblogs"